Our Team
The people who will be in the room
Demo content — Northline Family Dental is a fictional practice, and this page exists to demonstrate the KeoCodes Site Engine. The people below are invented, the photographs are stock, and nothing here is medical advice.Two dentists, two hygienists, a dental assistant, and three people at the front desk. Mostly the same faces visit after visit, which is the only reason anyone here can pick up a conversation where it stopped six months ago.
Nobody works on commission and nobody is measured on how much treatment they book. What we watch is whether a patient understood the plan before they agreed to it.
Dentists and clinicians
Who you will see
Dr. Marcus Ruiz
Principal Dentist · here since 2011 Marcus opened Northline in 2011 and still takes the 8 a.m. appointment most mornings, because it is the quietest hour in the building and it ought to go to the people who need quiet. He trained in general dentistry and spent nine years in a hospital dental clinic before going out on his own, which is where the habit of explaining a thing twice came from.
He does most of our fillings, extractions and children's exams. What patients tend to mention about him: he turns the estimate over and draws on the back of it, and he will tell you plainly when something can safely wait.
Dr. Ana Villanueva
Associate Dentist · here since 2019 Ana came to us from a much busier downtown practice, and says the difference is that here she is allowed to finish a sentence. She handles most of the crowns, bridges and root canal work, and takes a share of the Tuesday and Thursday evening block.
He is the one the front desk books when somebody has stayed away for ten years. She says what is about to happen before it happens, and she does not mind the same question twice.
Daniel Cho
Dental Hygienist · here since 2021 Daniel runs the evening cleanings, which is how most of our working patients get seen without giving up an afternoon. He is unhurried about it — a cleaning with him takes the whole slot, and he would rather bring you back than rush the last quadrant.
The thing patients say they did not expect is being told their brushing is fine. If it is fine, he says so. If something has changed since last time, he puts it on the screen instead of describing it.
Yvonne Achebe
Practice Manager · here since 2014 Yvonne runs the front desk, the schedule and the billing, and has done since 2014. Estimates, what a plan is likely to pay, spreading a course of treatment across a few payments — she is the person who answers, with your account open in front of her.
She is also the one who calls when a cancellation opens up an earlier slot. Ask to go on the waitlist and you will be on it.
The rest of the team
You will also meet people who are not photographed here, because the practice is small enough that everybody does a bit of everything.
- A second hygienist, who covers the daytime cleaning list and the children's sealant appointments.
- A dental assistant, who gets you settled, takes the images the dentist has asked for, and checks in with you while the work is going on.
- Two more people at the front desk, who between them handle the phones, the schedule and the insurance claims.
- A treatment coordinator — in practice, whoever is free — who walks you through a written plan before you leave, line by line, with a price beside each item.
We do not run on a rotating cast of fill-in clinicians. If you would rather see the same dentist and the same hygienist every time, say so when you book and the front desk will schedule you that way.
Nobody here is on commission
No clinician at this practice earns more by recommending more, and no one at the front desk has a treatment target. It is the single thing most worth asking any practice you are considering, including this one, and you are entitled to a straight answer.
New patients welcome
Come and meet them.
Send a request with a couple of times that suit you. The front desk calls back, usually the same working day, and tells you what the first visit costs before you commit to it.